Empowering social sector workers: successful three-day training program completed
We held a three-day training session in Kyiv for social sector professionals as part of the project ‘Strengthening community capacity to provide essential protection and resilience services in the Kharkiv, Donetsk, Dnipropetrovsk, and Zaporizhzhia regions.’ This initiative, led by Responsible Citizens in partnership with UNICEF and funded by USAID aims to empower specialists to better support families impacted by the ongoing conflict.
The program provided a comprehensive approach to case management, covering everything from assessing family needs to structured intervention planning and detailed documentation. Participants — including case managers, psychologists, rehabilitation specialists, and speech therapists — honed their crisis management skills, communication competencies, and strategies to prevent emotional burnout.
Olga Kosse, Head of the board of Responsible Citizens, shared her insights: ‘For those working in crisis conditions, the question of “What should be done?” grows more urgent daily. They work with families who have lost a sense of safety, stability, and, at times, their homes. Case managers, psychologists, and social workers are often expected to deliver immediate support. Our training aimed to go beyond providing instructions. We focused on helping each professional recognize family needs and vulnerabilities, adapt support accordingly, and maintain their own well-being while working in demanding environments.’
Over the past year, our psychosocial support teams have assisted tens of thousands of families in eastern regions where help is most urgently needed. These mobile teams will continue to work, supporting families and children as they navigate hardships and build resilience for a stable future.
Більше новин
-
“Responsible Citizens” NGO has implemented the creation of a Resilience Centre in Zaporizhzhia in cooperation with UNICEF, local authorities, and social servicesThe project was implemented with financial support from the Government of Germany through the KfW Development Bank and the UNICEF Office in Ukraine. In partnership with local authorities, social services, and the civic sector, a modern space was created that follows the principles of integrated social services recommended by the Ministry of Social Policy of Ukraine.
-
Spaces, mobile teams, support: daily help for families in Kharkiv RegionDespite the daily challenges of war, a dedicated team of professionals in Kharkiv region continues to deliver essential social services to children and families. This work is part of the UNICEF Ukraine project “Strengthening community capacity to provide essential protection and resilience services in Kharkiv, Donetsk, Dnipropetrovsk and Zaporizhzhia regions,” implemented by the NGO "Responsible Citizens."
-
More than 100 families from Myrnohrad received support thanks to “Responsible Citizens” NGO"Your efforts for the safety of children deserve the utmost respect," — these words of support are most often heard by families who seek help from our specialists.
-
Announcement: teacher training enrollment now openAttention teachers from Marganets and Kryvyi Rih, Dnipropetrovsk Oblast
-
Stage two: Forming a team of educators to transform Ukraine’s educationThe first stage of application submission is complete, and we sincerely thank everyone who showed interest in our initiative. The number and quality of applications have truly impressed us — so many scholars, teachers, and professionals in the field are ready to join efforts to improve Ukraine’s education system.
-
Completion of soft skills and business skills training: new opportunities for educators and youthNGO Responsible Citizens, in partnership with Mercy Corps and with financial support from the UK government, has successfully completed a series of training session...
-
Where My Child Blossoms: How the Child-Friendly Space Is Changing LivesOksana from Kryvyi Rih is 17 years old. Every day, she and her mother, Maryna, spend nearly two hours traveling to reach their favorite Child-Friendly Space — and the same amount of time to get back home. Our Child-Friendly Spaces operate within the UNICEF Ukraine project
-
“I will gain experience and open a family-type children’s home. This is my dream,” says Ivan, a social worker from Kryvyi Rih.Ivan's story is about how small actions grow into big dreams. As a schoolboy, he helped displaced people from Donetsk and Luhansk regions—collecting sweet gifts for children, writing motivational notes, and joining volunteer initiatives. Back then, he had no idea that this help would be the beginning of a long journey.