Empowering social sector workers: successful three-day training program completed
We held a three-day training session in Kyiv for social sector professionals as part of the project ‘Strengthening community capacity to provide essential protection and resilience services in the Kharkiv, Donetsk, Dnipropetrovsk, and Zaporizhzhia regions.’ This initiative, led by Responsible Citizens in partnership with UNICEF and funded by USAID aims to empower specialists to better support families impacted by the ongoing conflict.
The program provided a comprehensive approach to case management, covering everything from assessing family needs to structured intervention planning and detailed documentation. Participants — including case managers, psychologists, rehabilitation specialists, and speech therapists — honed their crisis management skills, communication competencies, and strategies to prevent emotional burnout.
Olga Kosse, Head of the board of Responsible Citizens, shared her insights: ‘For those working in crisis conditions, the question of “What should be done?” grows more urgent daily. They work with families who have lost a sense of safety, stability, and, at times, their homes. Case managers, psychologists, and social workers are often expected to deliver immediate support. Our training aimed to go beyond providing instructions. We focused on helping each professional recognize family needs and vulnerabilities, adapt support accordingly, and maintain their own well-being while working in demanding environments.’
Over the past year, our psychosocial support teams have assisted tens of thousands of families in eastern regions where help is most urgently needed. These mobile teams will continue to work, supporting families and children as they navigate hardships and build resilience for a stable future.
Більше новин
-
Emergency Cash Assistance for People Affected by Shelling in Donetsk and Zaporizhzhia RegionsThe NGO “Responsible Citizens,” in partnership with Mercy Corps Ukraine, provides emergency cash assistance to residents of Donetsk and Zaporizhzhia oblasts whose homes were damaged or destroyed as a result of shelling. The support is aimed at rapid response and covering the most urgent needs of affected families.
-
Improving the Quality of Child Reintegration Services in CommunitiesRegional Coordinator Alla Maslakhova and specialists from the NGO Responsible Citizens in Zaporizhzhia region took part in a UNICEF Ukraine workshop dedicated to the implementation of the Guiding Principles for the Reintegration Service Package within the Alternative Care and Return and Reintegration programs.
-
Project manager at “Responsible Citizens” NGO receives International Award for Cultural DiplomacyThe award was initiated by the NGO "Grants, Ratings and Nominations" in collaboration with an expert council. It honors individuals and organizations that foster international dialogue and promote a positive image of Ukraine abroad.
-
Strategic Session: Responsible Citizens NGO Strengthens Its Vision and CapacityIn response to rapid shifts in the humanitarian landscape, growing community needs, and ongoing transformation in civil society, the team of Responsible Citizens NGO held a strategic planning session. The goal was to shape a relevant vision for the coming years and enhance the organization's ability to respond effectively in a highly turbulent environment.
-
Dnipropetrovsk region: Systematic support for children and families in a frontline areaThe teams of the NGO Responsible Citizens work in areas where the social burden increases every day. This is where Child-Friendly Spaces and mobile psychosocial support teams operate most actively. In the first half of 2025, nearly 10,000 children and their families received professional support.
-
Happy Volunteer Day: From Emergency Response to Programmatic SupportWe began as an initiative of people who sought to help where support was urgently needed. Evacuations, basic humanitarian aid, crisis response — all of this shaped our approach: to act responsibly, quickly, and with respect for the dignity of every person.
-
Operational aid for those affected in Yarova: 23 households received supportThe project is implemented by the "Responsible Citizens" NGO in partnership with Mercy Corps and with the financial support of the Government of the United Kingdom.
-
Zaporizhzhia Resilience Centre is already supporting the communityThe Centre was established with financial support from the German Government through the KfW Development Bank and UNICEF Ukraine. Resilience Centres are an initiative of the Ministry of Social Policy within the national mental health programme “How are you?” initiated by First Lady Olena Zelenska.