Critical support for frontline communities: highlights of our work under the BHA Project
The multi-sectoral humanitarian aid project has been essential in supporting frontline communities facing severe challenges due to the war. It covered the most vulnerable areas of Donetsk, Kharkiv, and Dnipropetrovsk regions, where the humanitarian situation remained extremely dire. In these regions, our teams encountered numerous challenges, particularly related to safety, logistics, and access to people in need.
Despite heightened risks, we worked tirelessly to provide comprehensive assistance to those who needed it most. Our close collaboration with World Vision, ACTED, the Ukraine Response Consortium, and the support of USAID enabled us to achieve the project’s goals and, in some cases, exceed the planned assistance targets.
One of the key elements of our success was building strong partnerships with local communities and organizations, allowing us to maximize outreach and ensure effective coordination. Thanks to these combined efforts, we were able to assist 16,846 individuals, including:
✔️27.9% – children aged 0-17;
✔️30.6% – adults aged 18-48;
✔️41.5% – people aged 50+.
The implementation of this project marks an important step in supporting communities affected by the conflict. We are grateful to everyone who took part in this initiative and remain committed to continuing our efforts to support those in need.
This initiative is made possible with the support USAID Acted and #UkraineResponseConsortium

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Emergency Cash Assistance for People Affected by Shelling in Donetsk and Zaporizhzhia RegionsThe NGO “Responsible Citizens,” in partnership with Mercy Corps Ukraine, provides emergency cash assistance to residents of Donetsk and Zaporizhzhia oblasts whose homes were damaged or destroyed as a result of shelling. The support is aimed at rapid response and covering the most urgent needs of affected families.
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“I regained the ability to enjoy the little things,” — Valentyna, RomnySince the beginning of autumn, our mobile teams of psychologists and facilitators have been visiting communities where people live under constant stress caused by the war and often have no access to professional support. This became possible thanks to the project implemented by the NGO “Responsible Citizens” in partnership with JERU – Joint Emergency Response in Ukraine, a joint initiative of Welthungerhilfe and Concern Worldwide — with financial support from the German Federal Foreign Office.
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Strengthening partnerships: discussing changes and achievements in social services in 2024Oksana Ivantina, Regional Coordinator of the NGO “Responsible Citizens,” participated in an event for UNICEF implementation partners, which became a key...
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We sent 140 kg of humanitarian aid to the Kharkiv RegionThanks to the joint efforts of Nova Poshta Humanitarian and the NGO “Responsible Citizens,” more than 140 kg of humanitarian aid has been delivered to t...
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“I was born during a war and lived to see another one”Nina Pavlovna lives in a settlement in the Pokrovsk district of Donetsk region, a few kilometers from the front line. She lives alone, without family. Her only support is a former student who told her about a multi-purpose cash assistance program implemented by the NGO "Responsible Citizens" with support from Mercy Corps and funding from the UK government.
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Open registration for cash assistance for Druzhkivka residents/Update – Registration ClosedAs part of the project “Local, Inclusive, and Versatile Emergency Assistance for the Population Affected by the War in Ukraine (LIVES) 3.0,” implemented...
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Humanitarian System 2026: Fewer Resources, Greater Responsibility for Local OrganisationsOlga Kosse, Chair of the Board of the NGO “Responsible Citizens”, took part in a series of advocacy meetings in London together with partners and colleagues from Ukrainian organisations.
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Responsible Citizens NGO has become a member of the Humanitarian NGOs Platform in UkraineThis is an important step toward strengthening coordination within the humanitarian community and expanding partnerships that help respond more effectively to the needs of people affected by the conflict.