Where risks increase — we strengthen our presence
In eastern Ukraine, especially in frontline areas of Donetsk region, shelling is intensifying and civilian infrastructure is being heavily damaged. Every day, residential buildings, schools, and hospitals are under threat — and with them, the lives of people who only yesterday tried to preserve their normal routines.
Under these conditions, mobile teams from the NGO Responsible Citizens are working directly in affected communities, offering comprehensive support to those who need it most. This is not a one-time intervention, but a sustained presence combining psychological, social, and humanitarian aid.
“We’re witnessing not just more shelling, but deeper human suffering. Every day we meet families who lost their homes or barely survived under the rubble. First and foremost, we provide the sense that no one is left alone. We take people under our care, respond quickly to needs, and help restore at least a shred of stability. Recently, we supported a family with children who spent several hours trapped under debris after a strike. We held a crisis session, referred them to social services, and provided material assistance. It’s not easy work — but it offers a chance to begin recovery,” — says Oksana Ivatina, regional coordinator in Donetsk oblast.
What mobile teams do:
🔹 provide psychological support to families with children;
🔹 assist in solving social issues and recovering documents;
🔹 deliver humanitarian aid — cash payments, vouchers, essentials.
Teams work closely with local authorities, social services, and humanitarian partners. Because support must be not just sensitive, but also effective, coordinated, and sustainable.
The mobile teams operate under the UNICEF-supported project:
“Strengthening community capacity to deliver essential protection and resilience services in Kharkiv, Donetsk, Dnipro, and Zaporizhzhia oblasts”, implemented by Responsible Citizens.
📞 If you or your loved ones need support, contact us:
Hotline of NGO Responsible Citizens: +38 066 56 70 016
Більше новин
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“You don’t have to face your problems alone”: how a case manager helps displaced people start a new life in their community“I was also an internally displaced person at the beginning of the full-scale invasion, so I understand what it is like to find yourself in a completely different, unfamiliar environment. That’s why I know how important it is to feel that you are not alone, that someone cares about you and wants to help,” says Olha, a case manager with the NGO Responsible Citizens.
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Strategic Session: Responsible Citizens NGO Strengthens Its Vision and CapacityIn response to rapid shifts in the humanitarian landscape, growing community needs, and ongoing transformation in civil society, the team of Responsible Citizens NGO held a strategic planning session. The goal was to shape a relevant vision for the coming years and enhance the organization's ability to respond effectively in a highly turbulent environment.
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Support is underway in communities of the Kharkiv Region to assist children and families affected by the warIn partnership with Save the Children in Ukraine, and with the generous support of the American people provided through the Government of the United States of America, activities are being implemented to strengthen child protection, support children’s well-being, and improve families’ access to psychosocial services.
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Strengthening partnerships: discussing changes and achievements in social services in 2024Oksana Ivantina, Regional Coordinator of the NGO “Responsible Citizens,” participated in an event for UNICEF implementation partners, which became a key...
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Building team capacity: A social work specialist from Barvinkove becomes a “Parenting Without Stress” programme trainerThe training was the first in a series of sessions organized within the framework of the “PORUCH” project in cooperation with UNICEF Ukraine and the All-Ukrainian Public Center “Volunteer.” Such inter-organizational collaboration strengthens the system of quality psychosocial support at the community level.
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September 21 — International Day of PeaceIn 2001, the United Nations General Assembly adopted a resolution proclaiming September 21 as the International Day of Peace. The date is intended to draw attention to the need to preserve peace and build a society where people can live free from fear and violence.
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A child protection, psychosocial support and cash assistance project launches in four regions of UkraineResponsible Citizens is launching a new project together with the Polish Humanitarian Action (PAH) and with the support of the United States Government in four regions where protection needs remain critical.
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A new wave of assistance continues at the Pavlohrad transit centerThis assistance is part of the project “Local, Inclusive and Multi-Sectoral Emergency Assistance to Conflict-Affected Population in Ukraine” implemented by Responsible Citizens in partnership with Mercy Corps Ukraine and funded by the UK Government.