Where risks increase — we strengthen our presence
In eastern Ukraine, especially in frontline areas of Donetsk region, shelling is intensifying and civilian infrastructure is being heavily damaged. Every day, residential buildings, schools, and hospitals are under threat — and with them, the lives of people who only yesterday tried to preserve their normal routines.
Under these conditions, mobile teams from the NGO Responsible Citizens are working directly in affected communities, offering comprehensive support to those who need it most. This is not a one-time intervention, but a sustained presence combining psychological, social, and humanitarian aid.
“We’re witnessing not just more shelling, but deeper human suffering. Every day we meet families who lost their homes or barely survived under the rubble. First and foremost, we provide the sense that no one is left alone. We take people under our care, respond quickly to needs, and help restore at least a shred of stability. Recently, we supported a family with children who spent several hours trapped under debris after a strike. We held a crisis session, referred them to social services, and provided material assistance. It’s not easy work — but it offers a chance to begin recovery,” — says Oksana Ivatina, regional coordinator in Donetsk oblast.
What mobile teams do:
🔹 provide psychological support to families with children;
🔹 assist in solving social issues and recovering documents;
🔹 deliver humanitarian aid — cash payments, vouchers, essentials.
Teams work closely with local authorities, social services, and humanitarian partners. Because support must be not just sensitive, but also effective, coordinated, and sustainable.
The mobile teams operate under the UNICEF-supported project:
“Strengthening community capacity to deliver essential protection and resilience services in Kharkiv, Donetsk, Dnipro, and Zaporizhzhia oblasts”, implemented by Responsible Citizens.
📞 If you or your loved ones need support, contact us:
Hotline of NGO Responsible Citizens: +38 066 56 70 016
Більше новин
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Adoption Day in Ukraine: Care, Love, and Safety for Every ChildIn Zaporizhzhia region, the team of the NGO “Responsible Citizens” is implementing a component of the “Better Care” project, supported by UNICEF, in partnership with the Regional Child Services and Regional Social Services Center. Together, we work to ensure every child has a loving family and a safe environment to grow up in.
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“This support helps us hold on and brings back hope”Payments are coming to an end for residents of Sumy Oblast who registered for multi-purpose cash assistance in the autumn. This support was organized by the NGO Responsible Citizens in partnership with JERU (a joint initiative of the international organizations Welthungerhilfe and Concern Worldwide) and funded by the Federal Foreign Office of Germany (AA).
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Representatives of the NGO “Responsible Citizens” took part in a seminar by UNICEF focused on preventing and responding to gender-based violence in the context of recovery in UkraineFor “Responsible Citizens”, participation in such events is an opportunity to align approaches with partners and better understand how to strengthen support for people who need it.
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Over 60 kg of support for families with childrenWe are grateful to our partners at Humanitarian Nova Poshta, who help ensure the continuity of assistance and support communities living close to the war zone.
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Employees of the NGO “Responsible Citizens” completed a HEAT training course—a program on survival and response in high-risk areasThe staff of the NGO “Responsible Citizens” have completed a four-day intensive HEAT (Hostile Environment Awareness Training) course, designed to prepar...
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NGO Responsible Citizens conducted an evacuation survey in Donetsk regionNGO Responsible Citizens surveyed 1,004 people in Donetsk region to better understand the scale of displacement and current humanitarian needs. Such studies help to plan actions that address the challenges families face every day.
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A Multi-Sectoral Humanitarian Response Project Is Ongoing in Frontline Communities of Kharkiv OblastWithin the framework of the project, the NGO “Responsible Citizens” has launched cooperation with Acted, an international humanitarian organization that joined the initiative to strengthen support for households most affected by the war. The project is implemented with financial support from the Ukraine Humanitarian Fund (UHF).
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The Story of Nazar from Kryvyi Rih. The Boy Who Saw the World BrighterThe main goal was to help Nazar regain his sight. The team accompanied his family through the medical examination process, helped them find the right specialists, arranged an ophthalmologist consultation, and purchased glasses.