Responsible Citizens Teams Share Work Experience
Throughout September, teams from the NGO Responsible Citizens in Kharkiv, Dnipropetrovsk, Zaporizhzhia, Sumy, and Donetsk regions held meetings to exchange experience, discuss work-related challenges, and find practical solutions for their further work.

The meetings brought together mobile team specialists, coordinators, hotline operators, and administrative staff. Representatives of different areas shared their experience and discussed how to improve cooperation between teams and organize their day-to-day work more effectively.
Particular attention was paid to professional challenges and the resources needed for the work. Sharing experience between regions makes it possible to look at familiar processes from a different perspective, find new approaches, and identify areas that need strengthening within the organization.



“This is an important part of organizational development for us. The sustainability of humanitarian work depends not only on project resources or the number of services provided. It is built every day through the competence of people, effective cooperation, internal processes, and the organization’s ability to learn and adapt,” says Olha Kosse, Chair of the Board of the NGO Responsible Citizens.


Humanitarian assistance is not only about the services people receive. Behind each of them is the work of a team — from planning and coordination to direct interaction with people. That is why developing professional skills, internal cooperation, and organizational processes is an important part of the sustainable work of the NGO Responsible Citizens.
Більше новин
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Stockholm: a strategic dialogue between civil society, business and donors on the future of UkraineOlga Kosse, Head of the Board of Responsible Citizens NGO, took part in the event “Building Back Better for Ukraine: Business, Children’s Rights and Long-Term Resilience” organised by Rädda Barnen (Save the Children) and Forever Sustainable with the participation of Sida – the Swedish International Development Cooperation Agency, international partners and representatives of major Swedish businesses.
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Stockholm Dialogue: Working Meeting on Support for Children in Ukraine between NGO Responsible Citizens and SidaOlga Kosse, Head of the Board of NGO Responsible Citizens, held a working meeting with Joanna Garbalinska, Programme Officer at Sida, during a working visit to Stockholm. The discussion focused on challenges in child protection and support for vulnerable families amid a protracted armed conflict.
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Children’s Happiness Day Celebrated in PivdenneIn Pivdenne, Kharkiv region, even in difficult times, the community finds the strength to celebrate joy. During the City Day celebrations, we made sure that even the youngest residents felt cared for, valued, and protected.
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The Right of the Child to Development and Protection: Stories of Support from Kamianske and ZaporizhzhiaWe tell the stories of families who go through a difficult journey from anxiety to recovery — and of the “Responsible Citizens” team, which, together with partners, helps ensure the realization of children’s rights where it is needed most.
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“At the very moment when we needed it most, help came to us,” — Maryna from NovodonetskeThe work is carried out within the framework of the UNICEF Ukraine project “Strengthening Community Capacity to Deliver Essential Protection and Resilience Services in Kharkiv, Donetsk, Dnipropetrovsk, and Zaporizhzhia regions,” implemented by the NGO “Responsible Citizens” with the support of the Government of the United States of America
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“The Most Important Thing Is Knowing There Are People Who Will Help.” Kristina’s Story of Finding Support for Her Family After Forced Displacement“When you move to a new city, it’s very difficult to figure out where to turn for help. You don’t know where to find the right doctor or specialist. A friend recommended that I contact your organization, and I’m very grateful to her,” recalls 29-year-old Kristina, who was forced to leave Velyka Pysarivka in Sumy Oblast with her two children a year ago because of constant shelling.
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Over 100 organizations unite for child-centered changeResponsible Citizens NGO has joined the Civil Society Collaboration Platform for the Best Interests of the Child — a space for cooperation between international, national and local organizations established to implement the Strategy to Ensure Every Child’s Right to Grow Up in a Family Environment in Ukraine (2024–2028).
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BRIDGE 2.0: Strengthening Partnerships for SafetyAll projects of Responsible Citizens NGO focus on supporting people living near the front line, and participation in such events helps strengthen our work and ensure more systematic and coordinated assistance to communities.