Mobile support in action: The story of a new psychologist in our team
For our team, it’s a great responsibility when people come to us for their first professional experience. Especially when it’s a conscious decision to change careers and choose helping others as their new profession.

Psychologist Tetiana has been with us for only a month, but finding a free moment in her schedule is no easy task.
“Right now, I’m gathering the team for a trip. We’ve started working with a new large family and want to reach them during daylight hours,” says our new team member. Tetiana is currently the psychologist of our mobile brigade in the Lychkivskyi district of Dnipropetrovsk region. And as it happens, she’s also the team’s driver, personally transporting the entire psychosocial support team across the district.
Previously, Tetiana worked as a nurse. She endured the entire COVID-19 pandemic, as she says, “in combat conditions.” Later, following a good piece of advice from her supervisor, who recognized her talent, she decided to try her hand at psychology. She enrolled in MAUP (Interregional Academy of Personnel Management), and now applies her knowledge in daily practice.
“I’m working for the first time in a humanitarian organization and for the first time in my new profession. It’s truly an invaluable experience and opportunity. Of course, there are certain challenges and trials, but every day I’m convinced of the boundless capacity of people to overcome difficulties. And sometimes, all it takes is genuine and professional support from someone who’s there at the right moment,” Tetiana shares.
She says she has already had her first profound experiences in practical work. “It happened just a few days ago when I received a simple SMS on my phone from a woman I was working with: ‘Tania, thank you for your support! My son is alive, and I’ve just heard from him at the hospital.’ This woman had been waiting for contact with her child for 74 long days, and during the final weeks, we were there to help her cope with her emotions,” Tetiana recounts.
Tetiana’s sense of responsibility and ability to handle life’s difficulties were shaped not only by her work as a nurse. She also comes from a large family with five children. Her father is a tractor driver, her mother worked on a farm, and the family faced many tough moments. But, as Tetiana says, she is immensely grateful for the strength of character her upbringing instilled and is proud that all her siblings received a decent education, work, and have the ability to help others.
Tetiana works in the psychosocial support project implemented by the NGO “Responsible Citizens” in partnership with the United Nations Children’s Fund (UNICEF) and with financial support from USAID.
Більше новин
-
Resilience Point in Prykolotne: How a Community in Kharkiv Region Is Strengthening Its Resilience Despite the WarThe project is implemented by the NGO Responsible Citizens in partnership with JERU – Joint Emergency Response in Ukraine (Welthungerhilfe and Concern Worldwide), with financial support from the Ukraine Humanitarian Fund (UHF).
-
Renewal through learning: creating new opportunitiesAnastasia, a school psychologist with over 13 years of experience, has always sought growth. Her role involves helping children and teachers overcome challenges and maintain resilience.
-
Training as a Tool for Change: Implementing the Strategy to Support Children in CommunitiesRegional Coordinator of the NGO “Responsible Citizens” Alla Maslakhova joined a training dedicated to the implementation of the Strategy to Ensure Every Child’s Right in Ukraine to Grow Up in a Family Environment.
-
Career development training enrollment openThe NGO “Responsible Citizens,” in partnership with Mercy Corps and with support from the UK government, is offering opportunities for those seeking new...
-
Maryana from Kharkiv: How mobile teams of social workers help families overcome despairRecently, Ukraine celebrated Social Worker’s Day. In recent years, social workers have been personally saving people from the heaviest burdens—disbelief, despair, a...
-
A Family from Dobropillia: When Help Arrives Just in TimeEven in wartime, the family continues to care for their children with warmth and dedication. “I want my children to be happy. Even during the war,” says foster mother Liudmyla.
-
Critical support for frontline communities: highlights of our work under the BHA ProjectThe multi-sectoral humanitarian aid project has been essential in supporting frontline communities facing severe challenges due to the war. It covered the most vuln...
-
New Partnership to Strengthen Family Support in Kharkiv Region“Responsible Citizens” NGO launches a new phase of activity within the framework of systemic family support. We are joining efforts with the “Unity for the Future” Charitable Foundation, with financial support from UHF (Humanitarian Fund for Ukraine), to implement the project “Comprehensive Multisectoral Assistance for Vulnerable Families in Kharkiv Region.”