Responsible Citizens

"Responsible Citizens" is a non-governmental organization with over 10 years of experience in implementing support programs for the population in eastern Ukraine, particularly in Donetsk, Luhansk, Kharkiv, Zaporizhzhia, and Dnipropetrovsk oblasts. Our activities focus on supporting internally displaced persons (IDPs) and local residents, with an emphasis on community development and strengthening their resilience to modern challenges.
Mission and Vision of the Organization

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Vision
People from eastern Ukraine lead a dignified life and have equal opportunities to realize their potential in Ukraine while achieving self-sufficiency.
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Mission
To enhance the resilience and sustainability of communities in eastern Ukraine.
Goals of the Organization

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Support
Implementing social adaptation and reintegration programs for people forced to leave their homes, helping them return to active life.
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Education and Development
Providing access to quality education and professional opportunities for children and adults.
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Community Empowerment
Strengthening local communities through infrastructure development, enhancing social engagement, and building partnerships.
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Care for the Affected
Delivering humanitarian aid to people affected by armed conflict, with a focus on long-term integration and psychological support.
Values
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01. Responsibility
Respect for the dignity of every person, their needs, and views.
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02. Solidarity
Support and mutual assistance among community members.
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03. Resilience
The ability of communities to effectively face challenges, adapt, and recover.
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04. Sustainability
Implementing long-term strategies to ensure the sustainable development of communities.
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05. Development
Creating conditions for personal growth and development for every individual.
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06. Transparency
Openness and clarity in all processes.
History of the Organization's Creation
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56+
projects were successfully implemented with the support of our international partners over 10 years.
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10,000 tons
of humanitarian cargo were delivered, covering a total distance comparable to two around-the-world trips.
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1 million
people were reached with our support and assistance.
On June 10, 2014, the Responsible Citizens team gathered for the first time in Donetsk to define the directions of their volunteer activities, principles, and responsibilities. At the initial stage, it was a volunteer movement that united people from different backgrounds and professions who were driven by a shared purpose to help those in their native towns across Donetsk oblast. In the first months of activity, our dedication was duly recognized by international humanitarian institutions and major Ukrainian foundations, with whom we jointly deployed an unprecedentedly large-scale support system for Ukrainians in the country’s east.
On June 10, 2014, the Responsible Citizens team gathered for the first time in Donetsk to define the directions of their volunteer activities, principles, and responsibilities. At the initial stage, it was a volunteer movement that united people from different backgrounds and professions who were driven by a shared purpose to help those in their native towns across Donetsk oblast. In the first months of activity, our dedication was duly recognized by international humanitarian institutions and major Ukrainian foundations, with whom we jointly deployed an unprecedentedly large-scale support system for Ukrainians in the country’s east.
The Responsible Citizens officially registered as an NGO. This decision marked our commitment to making helping people our profession and primary activity. We firmly believe that volunteerism is a temporary response to challenges that brings together many sincere and compassionate individuals. However, systematic humanitarian work must be based on social responsibility to the team of involved specialists and ensure transparent provision of social guarantees for all employees of the humanitarian organization. This year, our team grew to 25 members and 7 crews who worked daily in hazardous areas, delivering critical assistance.
The Responsible Citizens officially registered as an NGO. This decision marked our commitment to making helping people our profession and primary activity. We firmly believe that volunteerism is a temporary response to challenges that brings together many sincere and compassionate individuals. However, systematic humanitarian work must be based on social responsibility to the team of involved specialists and ensure transparent provision of social guarantees for all employees of the humanitarian organization. This year, our team grew to 25 members and 7 crews who worked daily in hazardous areas, delivering critical assistance.
The organization is scaling up, forging new partnerships, and solidifying its status among international organizations such as the International Organization for Migration, Mercy Corps, Danish Demining Group, Triangle Génération Humanitaire, and others. We continue to implement humanitarian projects with a focus on psychosocial support as well as on youth development through educational and cultural activities in the communities of Donetsk and Luhansk oblasts.
The organization is scaling up, forging new partnerships, and solidifying its status among international organizations such as the International Organization for Migration, Mercy Corps, Danish Demining Group, Triangle Génération Humanitaire, and others. We continue to implement humanitarian projects with a focus on psychosocial support as well as on youth development through educational and cultural activities in the communities of Donetsk and Luhansk oblasts.
In 2020, NGO Responsible Citizens continued to provide psychosocial support to children from frontline communities in Donetsk and Luhansk oblasts. During this time, the organization also joined the public union Ukrainian Network for Children’s Rights to collaborate on advocacy for children’s rights in Ukraine. The onset of the pandemic led the organization to focus on educational online projects. Over 2,000 teenagers and young people from Donetsk and Luhansk oblasts participated in online courses on informal education. Additionally, the organization joined efforts to support medical institutions and healthcare workers in combating COVID-19.
In 2020, NGO Responsible Citizens continued to provide psychosocial support to children from frontline communities in Donetsk and Luhansk oblasts. During this time, the organization also joined the public union Ukrainian Network for Children’s Rights to collaborate on advocacy for children’s rights in Ukraine. The onset of the pandemic led the organization to focus on educational online projects. Over 2,000 teenagers and young people from Donetsk and Luhansk oblasts participated in online courses on informal education. Additionally, the organization joined efforts to support medical institutions and healthcare workers in combating COVID-19.
Our activities expanded both geographically and contextually in response to the full-scale war that engulfed the entire country. First and foremost, we leveraged our 2014 experience in rapidly deploying humanitarian aid across different regions. The initial months of the war were focused on addressing acute humanitarian needs and organizing evacuations. Simultaneously, we began developing projects to support communities facing an unprecedented influx of displaced persons. In 2022, we expanded our activities to three additional regions: Dnipropetrovsk, Zaporizhzhia, and Kharkiv.
Our activities expanded both geographically and contextually in response to the full-scale war that engulfed the entire country. First and foremost, we leveraged our 2014 experience in rapidly deploying humanitarian aid across different regions. The initial months of the war were focused on addressing acute humanitarian needs and organizing evacuations. Simultaneously, we began developing projects to support communities facing an unprecedented influx of displaced persons. In 2022, we expanded our activities to three additional regions: Dnipropetrovsk, Zaporizhzhia, and Kharkiv.
In 2023–2024, the organization focused its efforts on supporting communities hosting internally displaced persons (IDPs) and developing sustainable solutions in the field of social support. We expanded the geographical scope of the communities we work with in the Dnipropetrovsk, Zaporizhzhia, and Kharkiv regions, increased the network of mobile brigades, Child-Friendly Spaces, and programs to support families. A significant milestone was the expansion of cooperation with UNICEF and local authorities. In partnership with World Vision, we implemented the largest educational project during the full-scale war, reaching over 25,000 people in eastern Ukraine. We also introduced programs for development, youth career guidance, and professional development for social sector specialists. Special attention was given to advocacy work, mine safety, and enhancing community resilience in the face of war-related challenges.
In 2023–2024, the organization focused its efforts on supporting communities hosting internally displaced persons (IDPs) and developing sustainable solutions in the field of social support. We expanded the geographical scope of the communities we work with in the Dnipropetrovsk, Zaporizhzhia, and Kharkiv regions, increased the network of mobile brigades, Child-Friendly Spaces, and programs to support families. A significant milestone was the expansion of cooperation with UNICEF and local authorities. In partnership with World Vision, we implemented the largest educational project during the full-scale war, reaching over 25,000 people in eastern Ukraine. We also introduced programs for development, youth career guidance, and professional development for social sector specialists. Special attention was given to advocacy work, mine safety, and enhancing community resilience in the face of war-related challenges.
How do we help?

NGO Responsible Citizens

Our team is a community of like-minded individuals united to provide assistance and support to the population affected by war. Our members come from Donetsk, Bakhmut, Mariupol, Kramatorsk, Kharkiv, Zaporizhzhia, Dnipro, and other towns and cities impacted by the conflict.
85% of our team consists of internally displaced persons (IDPs) who lost their homes in occupied territories.
We are united by shared pain and a common goal — to support one another and help our fellow citizens.
Our Principles


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01.
Neutrality
Neutrality allows us to operate without bias or external influence. The organization strives to create a safe environment for all participants, where every voice is heard, and every need is considered. Neutrality enables us to work effectively with diverse communities and engage partners from various sectors.
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02.
Non-Political Status
We maintain a non-political status to focus on the humanitarian aspects of our activities. Our goal is to assist people regardless of their political views, religious beliefs, or national identity. This allows us to concentrate on providing support to those in need and improving the lives of people in Ukraine without political pressure.
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03.
Transparency
We aim for maximum transparency in all our actions and financial operations. Our organization regularly reports on the results of its work, resource usage, and achievements. Transparency strengthens trust among our partners and the public, ensuring openness and accountability in every aspect of our activities.
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04.
Public Engagement
We believe in the importance of openness to society, informing the public about our activities, and involving them in discussions on key issues. Public engagement helps us foster active dialogue with various stakeholders, sustain interest in our projects, and attract new partners. Through public engagement, we aim to convey the importance of our goals and mission to society and ensure that everyone interested has an opportunity to join our efforts.