Taking part in strategic dialogue: How to improve support for those affected
The team of NGO “Responsible Citizens” participated in an event organized by Mercy Corps within the LIVES 3.0 program, supported by the Foreign, Commonwealth & Development Office (FCDO). The event brought together leading humanitarian organizations to discuss key challenges in protection, emergency assistance, and evacuation coordination from frontline areas.
Representatives of “Responsible Citizens” facilitated a panel discussion on multi-purpose cash assistance, sharing their work results, key achievements, and one of the successful cases of program implementation in the eastern regions of Ukraine. Within the LIVES 3.0 program, more than 13,000 people have received assistance in these areas.
During the event, participants exchanged experiences on improving the registration and verification processes for aid recipients, which significantly reduces waiting times and enhances the efficiency of support. Special attention was given to mobile teams operating in remote and frontline communities, ensuring access to financial aid even in the most challenging conditions.
Another crucial discussion point was the mechanisms for monitoring and feedback, enabling a rapid response to the needs of affected individuals. Participants addressed cooperation with financial institutions to simplify the aid distribution process through bank cards and partner branches, as well as the development of digital technologies and process automation.
“Collaboration with partners is a vital tool for improving our work, allowing us to exchange experiences and find innovative solutions for effective support of those affected. We focus not only on urgent response measures but also on creating long-term mechanisms that strengthen community resilience,” noted Olga Kosse, Chair of the Board of “Responsible Citizens.”
Since 2024, “Responsible Citizens” has been implementing a multi-component project, “Local, Inclusive, and Comprehensive Emergency Assistance for War-Affected Populations in Ukraine (LIVES) 3.0,” in partnership with Mercy Corps and with financial support from the UK government. Our organization has extensive experience in humanitarian project implementation and the introduction of innovations in social protection. We continue to work to ensure that assistance is as accessible as possible and meets the real needs of those affected.
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Support for Families and Children Displaced in Kharkiv RegionIn the Kharkiv region, our team supports people daily who have been forced to leave their homes due to the war. Most of them are families with children arriving from Vovchansk, Druzhkivka, Derhachi community, and other affected areas.
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We have completed another stage of the project to provide multi-purpose cash assistance to those affected by the warThe NGO "Responsible Citizens," in partnership with Mercy Corps and with funding from the UK government, has successfully completed another stage of the project aimed at supporting people affected by the war.
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Spaces, mobile teams, support: daily help for families in Kharkiv RegionDespite the daily challenges of war, a dedicated team of professionals in Kharkiv region continues to deliver essential social services to children and families. This work is part of the UNICEF Ukraine project “Strengthening community capacity to provide essential protection and resilience services in Kharkiv, Donetsk, Dnipropetrovsk and Zaporizhzhia regions,” implemented by the NGO "Responsible Citizens."
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Experience exchange meeting: resilience centers in Bucha and ZaporizhzhiaA meeting was held in the Bucha Territorial Community, organized by the NGO "Responsible Citizens" as part of the project "Strengthening the Capacity of Communities in Providing Basic Protection and Resilience Services," implemented with the support of UNICEF.
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Training сompleted for the new team of Zaporizhzhia’s first resilience centerA community grows stronger when each of its members has access to quality support. In the context of ongoing humanitarian challenges, the role of professionals who help people overcome difficulties, tap into inner resources, and build strong social bonds becomes crucial.
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Accessibility week: Building a world of equal opportunities togetherFor the NGO Responsible Citizens, accessibility is not just a slogan — it’s a guiding principle we bring to life every day through our work with children, families, and communities.
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NGO “Responsible Citizens” 10 YearsOn this day ten years ago, our organization, Responsible Citizens, was founded in Donetsk. To be precise, it was on June 10, 2014, when the four founders first met ...
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Operational aid for those affected in Yarova: 23 households received supportThe project is implemented by the "Responsible Citizens" NGO in partnership with Mercy Corps and with the financial support of the Government of the United Kingdom.