Where risks increase — we strengthen our presence
In eastern Ukraine, especially in frontline areas of Donetsk region, shelling is intensifying and civilian infrastructure is being heavily damaged. Every day, residential buildings, schools, and hospitals are under threat — and with them, the lives of people who only yesterday tried to preserve their normal routines.
Under these conditions, mobile teams from the NGO Responsible Citizens are working directly in affected communities, offering comprehensive support to those who need it most. This is not a one-time intervention, but a sustained presence combining psychological, social, and humanitarian aid.
“We’re witnessing not just more shelling, but deeper human suffering. Every day we meet families who lost their homes or barely survived under the rubble. First and foremost, we provide the sense that no one is left alone. We take people under our care, respond quickly to needs, and help restore at least a shred of stability. Recently, we supported a family with children who spent several hours trapped under debris after a strike. We held a crisis session, referred them to social services, and provided material assistance. It’s not easy work — but it offers a chance to begin recovery,” — says Oksana Ivatina, regional coordinator in Donetsk oblast.
What mobile teams do:
🔹 provide psychological support to families with children;
🔹 assist in solving social issues and recovering documents;
🔹 deliver humanitarian aid — cash payments, vouchers, essentials.
Teams work closely with local authorities, social services, and humanitarian partners. Because support must be not just sensitive, but also effective, coordinated, and sustainable.
The mobile teams operate under the UNICEF-supported project:
“Strengthening community capacity to deliver essential protection and resilience services in Kharkiv, Donetsk, Dnipro, and Zaporizhzhia oblasts”, implemented by Responsible Citizens.
📞 If you or your loved ones need support, contact us:
Hotline of NGO Responsible Citizens: +38 066 56 70 016
Більше новин
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Educational dialogue in Zaporizhzhia: safety, equality, and partnershipsThe regional coordinator of NGO Responsible Citizens, Alla Maslakhova, took part in an important event organized by UNICEF, which brought together educators, representatives of education departments, school directors, social workers, parents, children, and UNICEF partners.
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Building team capacity: A social work specialist from Barvinkove becomes a “Parenting Without Stress” programme trainerThe training was the first in a series of sessions organized within the framework of the “PORUCH” project in cooperation with UNICEF Ukraine and the All-Ukrainian Public Center “Volunteer.” Such inter-organizational collaboration strengthens the system of quality psychosocial support at the community level.
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How support helps Yulia and her children start a new lifeYulia and her four children were evacuated from the occupied city of Dniprorudne. The forced relocation changed everything— a new city, no job, and an uncertain future. "I mostly try to manage on my own," Yulia shares. She cannot leave her youngest child unattended, and kindergartens are not operating, making it impossible to return to work for now.
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Registration for Multi-Purpose Cash Assistance Completed in Sumy RegionThe project is implemented by Responsible Citizens NGO within the framework of a new partnership with JERU — Joint Emergency Response in Ukraine, a joint initiative of the international organizations Welthungerhilfe and Concern Worldwide, with financial support from the Federal Foreign Office of Germany.
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60% of educators report needing professional development, 80% encounter student stress and anxiety: online survey resultsIn October 2024, the NGO Responsible Citizens conducted a nationwide survey of Ukrainian educators. This open survey involved 311 education professionals from 13 re...
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About evacuation from frontline territories: live streamThe Head of the Board of the NGO “Responsible Citizens,” Olga Kosse, spoke on the air of the Suspilne Uzhhorod channel about the current issues of evacu...
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How we support displaced individuals in Kharkiv oblastSince the onset of the conflict in 2022, many families in Kharkiv Oblast have been forced to leave their homes. For them, life has become a series of challenges and...
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April 4 — International day for mine awareness and assistance in mine actionResponsible Citizens NGO works systematically to ensure that mine risk education is accessible to everyone — especially to children and families living in frontline areas. We firmly believe: knowledge saves lives. And although awareness is growing, the risks remain high. That’s why we go beyond Mine Risk Awareness Week — our activities take place year-round.